1. Introduction and Scope of This Policy
This Privacy Policy is a legally binding agreement between you as a user and tron66, an online casino and sports betting platform operating under international licensing. This policy applies to all individuals who register an account, use the services, access the tron66 website, contact the customer support team, or interact with any part of our platform through any device.
By registering an account or continuing to use the tron66 services, you confirm that you have read, understood and agreed to the terms contained in this Privacy Policy. If you do not agree with any part of this policy, you are asked not to continue using our platform.
2. Personal Information We Collect
During the account registration process and use of the tron66 platform, we collect several categories of personal information to ensure a safe, smooth service that meets our international licensing requirements.
Information you provide directly:
- Full name as shown on your identity card (MyKad) or passport
- Date of birth for age verification — you must be 21 years of age or older to use this platform
- An active email address and mobile phone number
- Username and account password chosen by you
- Delivery address or permanent address (if applicable)
- E-wallet or banking account information for processing deposits and withdrawals
- Identity verification documents (MyKad, passport) uploaded during the KYC process
Information collected automatically:
- Device IP address and general geolocation data
- Device type, operating system and web browser version used
- Session data including login time, logout time and active session duration
- Betting activity records, transaction history and account balance
- Cookie data and similar tracking technologies (see the cookies section below)
3. How We Use Your Information
tron66 uses the personal information collected for legitimate and reasonable purposes in order to operate the platform safely and responsibly. Every use of information is based on contractual necessity, our legitimate interests, or your consent.
- Verifying your identity and processing new account registrations
- Processing deposits, withdrawals and all financial transactions via Touch 'n Go eWallet, DuitNow, FPX, Boost and cryptocurrency
- Verifying eligibility for the 150% welcome bonus of up to RM1,500 and other applicable promotions
- Monitoring account activity to detect fraud, money laundering and suspicious activity
- Providing 24/7 customer support via live chat and email in Bahasa Melayu and English
- Sending important communications relating to your account, security and policy changes
- Meeting reporting and compliance requirements under our international licensing
- Improving the user experience and enhancing the quality of platform services
- Complying with any court orders, law enforcement requests or other legal obligations
tron66 does not use your personal information for third-party marketing purposes, does not sell it to advertisers, and does not disclose it to external entities without a clear legal basis.
4. Disclosure of Information to Third Parties
tron66 respects your privacy and only discloses personal information to third parties in limited and controlled circumstances. Every third party that receives access to your data is bound by strict confidentiality obligations.
Third parties that may receive limited access:
- Payment service providers that handle Touch 'n Go eWallet, DuitNow, FPX and Boost to process your financial transactions
- Blockchain technology providers for cryptocurrency transactions (USDT, BTC, ETH)
- Licensed game software providers that require session data for game functionality
- KYC and identity verification service providers that assist with the compliance process
- Law enforcement authorities or regulatory bodies when required by law
5. Cookies and Tracking Technologies
tron66 uses cookies and similar tracking technologies to ensure the website functions correctly, improve the user experience and analyse platform performance. Cookies are small files stored on your device when you browse our website.
Types of cookies we use:
- Essential Cookies: Required for basic functions such as login, session security and language preferences. Cannot be disabled without affecting platform functionality
- Performance Cookies: Collect anonymous aggregated data about website usage to help us improve our services
- Functional Cookies: Save your preferences such as language and display settings to provide a more personalised experience
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the tron66 platform. Continued use of our website after accepting the cookie notification is considered your consent.
6. Your Rights Regarding Personal Information
As a data subject, you have certain rights regarding your personal information held by tron66. We are committed to facilitating the exercise of these rights within a reasonable timeframe.
- Right of Access: You have the right to obtain a copy of the personal information we hold about you
- Right to Rectification: You may request the correction of inaccurate or incomplete data
- Right to Erasure: In certain circumstances, you may request that your personal information be deleted
- Right to Restriction of Processing: You may request that the processing of your data be restricted in specific circumstances
- Right to Object: You may object to the processing of your information for certain purposes
- Right to Data Portability: You may request your data in a machine-readable format
To exercise any of the above rights, please contact our customer support team via live chat or email at [email protected]. Some requests may require identity verification before they can be processed.
7. Data Security Measures
tron66 implements a range of reasonable technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration or unlawful destruction.
On the technical side, all communications between your device and our servers are encrypted using TLS protocol. Access to databases containing personal information is strictly limited and protected by multi-layer access controls. Our systems are continuously monitored to detect any intrusion attempts or unusual activity.
On the organisational side, tron66 staff who are granted access to personal information are subject to comprehensive data protection training and binding confidentiality agreements. Access is granted on a need-to-know basis only.
8. Cross-Border Data Transfers
As a platform operating under an international licence, tron66 may transfer and store your personal information on servers located outside Malaysia. Such transfers are carried out only when adequate data protection requirements are met.
We ensure that every international data transfer is conducted through internationally recognised mechanisms, including standard contractual clauses or the use of providers operating under an equivalent data protection framework. Recipients of the data are bound by data processing agreements that hold them to security standards equivalent to those in this policy.
9. Data Retention Period
tron66 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and licensing obligations.
Active account records are retained for the duration that your account remains active. Following account closure, certain information such as financial transaction records and KYC documents may be retained for a specified period for legal and licensing compliance purposes, and to address any disputes that may arise. Information that is no longer required will be securely deleted or anonymised.
10. Changes to This Privacy Policy
tron66 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Each updated version will display a new "Last Updated" date at the top of this page.
For changes that are material and significantly affect your rights, tron66 will notify you by email to your registered address or through a clear notification in your account, at least 14 days before the changes take effect. Your continued use of our platform after the effective date will be considered your acceptance of the updated version of the policy.
11. Contacting the Data Protection Officer
If you have any questions, concerns or complaints regarding this Privacy Policy or the way tron66 handles your personal information, please contact our customer support team, available 24/7.
Support is available in Malay and English through two main channels: live chat accessible directly from the platform, and email at [email protected]. We aim to respond to all privacy-related enquiries promptly and thoroughly.